Meeting safety requirements in a high-risk industry while moving away from outdated training materials.
Overcoming a lack of internal VR development expertise and integrating VR into the existing Learning Management System (LMS).
Securing user buy-in for VR training and keeping training materials up-to-date with industry changes.
Xcel Energy opted for internal VR content creation using Facilitate's no-code platform to control costs and allow Subject Matter Experts (SMEs) to easily create and contribute.
They began with a pilot program and employed a collaborative team approach involving SMEs, instructional designers, and content builders.
VR training was integrated into their existing Learning Management System (LMS) to track progress.
They used an iterative development process, emphasizing testing and user feedback to refine the VR training content.
VR cut expensive physical training needs like travel and equipment, enabling scalable and efficient onboarding for a rapidly expanding workforce.
VR created a risk-free environment for Xcel Energy employees to explore hazardous worksites and equipment, boosting workforce preparedness while avoiding operational disruptions.
Immersive VR training engaged a new, digitally-native workforce, making learning more effective and serving as a powerful tool to attract and retain dynamic talent in a transforming industry.
The partnership has been really great with Facilitate, and they've helped us scale our program up to a point where we actually are implementing and starting to see benefits from the training itself.
Ian Weiss
General Supervisor of Technical Training, Xcel EnergyWe didn't know how to code or create virtual reality training but we wanted to create it, and so we had a great experience with Facilitate, where they were able to help us through any of the issues we were having.
Ian Weiss
General Supervisor of Technical Training, Xcel EnergyEverybody is using PowerPoints, and our goal is to change it so that they're actually getting immersive experiences and can drive quality from the training that they didn't even know was possible to do.
Ian Weiss
General Supervisor of Technical Training, Xcel Energy
Don't jump in without a clear roadmap. Careful consideration of pilot programs, desired outcomes, and potential challenges from the outset lays a solid foundation for successful integration and scaling.
Combining subject matter expertise with instructional design skills as well as including IT and technology experts was required to get the new technology deployed and integrated into Xcel Energy's ecosystem.
Facilitate's no-code VR Creation Platform allowed Xcel Energy SMEs to easily participate in the creation process. This empowered SMEs to quickly create and scale high-quality training content.
Promoting the value of VR training by showcasing it and addressing user concerns are vital for adoption. Additionally, providing an alternative option to VR headset usage from the beginning was important.
Watch this webinar to discover how Xcel Energy, a leading US electric and natural gas energy company, successfully implemented VR training using Facilitate.
Read this blog to discover how Energy companies are using VR to train effectively without taking critical assets offline.
Read this blog to learn why VR training scalability requires an internal capacity, why internal XR content creation is the solution, and more.