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FACILITATE USE CASE

Cost-effective, Safe, and Engaging Training for Underground Mining

The Training Challenge

Northern Star Resources needed to scale up training while improving cost-efficiency and engagement. They aimed to enhance safety awareness for new hires in high-risk environments, as traditional e-learning lacked realistic experiences.

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Actions:

  1. Utilized Facilitate to empower in-house team to create and edit virtual site tours.
  2. Developed tours focusing on hazards and control measures featuring narration from an experienced operator.
  3. Integrated tours into pre-arrival onboarding for new starters.
  4. Established a central training hub for company-wide implementation and ongoing updates.
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The Results

Replaced in-person tours saving thousands of hours of instructor time.

Improved training scalability across multiple sites.
Increased safety awareness before on-site entry.

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