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Virtual Reality Training
for Electrical Utilities

Create and scale immersive VR training to boost crew readiness, speed, and safety—no coding required.
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Why VR Training for Electrical Utilities?

With the electrical utilities industry facing a widening skills gap and the need to train a new generation on everything from grid modernization to advanced maintenance, traditional training methods can't keep up.

Facilitate offers a solution. Our no-code VR platform puts the power in your hands, enabling your L&D teams and subject matter experts to quickly build and deploy immersive training for any situation. This ensures your workforce is skilled, confident, and prepared for the future of the power grid.

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Safety Training

on High-risk & Hazardous Procedures

Practice on high-risk and critical procedures in a safe, virtual training environment without asset downtime.

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Reduce Cost

of Expensive On-site Trainings

Reduce the cost of training on-site by simulating expensive equipment or real-world scenarios.

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Prepare Crews

Train on Rare Scenarios and Events

Train on infrequent but electrical utilities scenarios and rare events that are hard to stage in real life.

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Simplify

Complex Procedures & Onboarding

Deliver accurate, step-by-step VR training for critical tasks and new team members.

Electrical Utilities Use Cases

Easily Create VR Training Experiences in Hours

High-Voltage Safety Procedures and Lockout/Tagout (LOTO)

Prepare your workforce for critical tasks and high-risk environments.
How Facilitate Helps

Ensure the correct application of critical safety procedures like LOTO in high-voltage environments to meet compliance standards.

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Offer virtual tours of substations, showing technicians how to identify hazards and LOTO points. These tours can include interactive steps for a realistic experience.

3D Simulations | Micro-simulations

Allow your crew to practice LOTO procedures on virtual equipment, like switchgear, in a safe, risk-free environment.

Grid Modernization & Complex Equipment Maintenance

Close skills gaps on new or complex equipment and deliver cost-effective maintenance training.
How Facilitate Helps

Accelerate your team's adoption of new technologies and optimize costs by minimizing equipment downtime.

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Create interactive walkthroughs that allow trainees to explore and familiarize themselves with the components of new equipment.

3D Simulations | Micro-simulations

Let technicians virtually "disassemble" and "reassemble" equipment to practice routine maintenance and complex repairs in a controlled setting.

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Emergency Response and Outage Scenarios

Train field crews and operators to make effective decisions during critical incidents.
How Facilitate Helps

Boost readiness for critical incidents by practicing communication protocols and field responses during emergencies, from storm damage to equipment failure.

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Immerse teams in realistic scenarios, such as storm-damaged power lines or equipment failures, to train them on how to quickly and accurately identify the root cause of an issue.

3D Simulations | Micro-simulations

Guide learners through branched narratives where they must make real-time decisions, simulating control room and field-level responses to power outages.

Facilitate Empowers Your Team

Create and Scale Electrical Utilities VR Training In-House

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Learning & Development Teams

Facilitate equip L&D teams with intuitive, no-code content creation tools that make designing, building, and deploying immersive VR training modules fast and seamless. Using the platform’s browser‑based interface, instructional designers can craft micro‑simulations, interactive 360° media, role-play scenarios, and more—without needing developer support.

 

Learn How

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Subject Matter Experts

We empower your subject matter experts (SMEs), like field engineers, substation technicians, and safety managers, to capture their real-world expertise and embed it directly into immersive simulations. This includes procedures for grid modernization, substation operations, complex LOTO (Lockout/Tagout), and emergency response drills. The result is training content that is operationally accurate, safety-compliant, and ready for immediate application in high-stakes environments.

 

Learn How

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IT Teams

For enterprise-level deployment, Facilitate will work with your IT team for initial setup, integration with existing Learning Management Systems (LMS), managing VR headsets, and addressing network or security considerations.

 

Learn How

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Operations and Field Crews

While your field crews don't build the VR content, their input is essential. Facilitate partners with your crews to validate training simulations during pilots and beyond. Their hands-on feedback ensures that scenarios—like equipment operation or outage procedures—are authentic, practical, and continually refined to reflect the realities of the electrical utilities industry.

 

Learn How

L&D

SMEs

IT Teams

Op & Field Crews

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Customer Success Story

Learn how Xcel Energy, a leading US electric and gas company with over 12,000 employees, is using Facilitate's VR Creation Platform to improve training efficiency, safety, and engagement.

 

Read Customer Success Story

Discover Energy Use Cases

Create VR Training Experiences for Various Energy Scenarios

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Get the Latest VR Insights

Xcel Energy Customer Story

Read this customer story to discover how Xcel Energy used VR to improve training efficiency, safety, and engagement.

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VR Training That Is Scalable: Myth or Reality?

Read this blog to learn why VR training scalability requires an internal capacity, why internal XR content creation is the solution, and more.

Read more
How Energy Companies Scale Training Without Downtime

Read this blog to discover how Energy companies are using VR to train effectively without taking critical assets offline.

Read more

FAQ

Have Question? We are here to help

What is Facilitate?

Facilitate is a VR creation platform that empowers L&D teams and SMEs to easily create high impact learning experiences. Our no-code simple tools and templates enable learning designers and SMEs to create all types of learning experiences with market-leading flexibility and affordability. Check out our features page for more information.

What kind of VR training experiences can we create with Facilitate?

Facilitate’s VR creation platform allows you to create 360-degree image-based content and 3D model-based simulations. The 360-based content is ideal for location-based use cases and use cases where visual realism is very important. The 3D Microsimulations are ideal for use cases for hands-on interactions and procedural training. As an easy-to-use no-code platform, there is a limit to the level of simulation complexity that can be created, but most common energy and industrial use cases can be created with ease.

 
Is Facilitate truly a "no-code" platform, and how easy is it for our L&D teams and subject matter experts (SMEs) to use?

Yes, Facilitate is truly no-code. No Unity license is required. No coding at all is required. The interface is intuitive and involves a drag & drop level of complexity, enabling your SMEs (Facilitators, training and safety managers, engineers, trainers, etc.) to create and customize VR scenarios with minimal training and a short learning curve.

I've never used virtual reality (VR) for training before. Is it really better than traditional training methods like classroom lectures, powerpoint slides, or online courses?

Yes, VR training offers several advantages over traditional methods. Immersive environments allow trainees to practice high-risk procedures and emergency responses without real-world danger. Studies show improved knowledge retention with VR compared to traditional methods, as learning by doing in an immersive setting significantly boosts retention rates. VR can also increase learner engagement and accelerate skill acquisition. Additionally, VR can simulate rare events that are impossible to drill in real life.

 
Our company has many older employees who aren't tech savvy. Will they be able to use Facilitate's VR training creation platform?

Yes, Facilitate is very user-friendly. The platform is intuitive and completely no-code, and it enables anyone to create and customize VR scenarios with only basic onboarding training. Additionally, Facilitate supports computer-based access for learners who cannot or prefer not to use a VR headset, ensuring broad accessibility. This flexibility can accommodate different comfort levels with technology.

What kind of support is provided if we encounter technical issues or need help creating training content?

Facilitate offers comprehensive support options. You can access in-app chat and email support for technical issues. We also provide a dedicated customer success manager to assist you. Additionally, full onboarding and training for your internal teams are provided as standard. You will have support in both the technical aspects of the platform and the process of creating your training modules.

How quickly can we develop new VR training modules or update existing ones?

Our no-code tools significantly accelerate content development; both 360 imagery-based content and our 3D model-based content can be made in minutes to hours depending on complexity. Once created, content changes can be made at any time and are published globally and instantly across all deployed devices.

Can we customize scenarios for our specific sites, equipment, or unique procedures?

Absolutely, the Facilitate VR Creation Platform allows deep customization of scenarios to match your specific site layouts, equipment models, and internal operational procedures, ensuring highly relevant and effective training.

We have very specific procedures and equipment unique to our operations. Can Facilitate's training be customized to match these?

Absolutely, Facilitate allows deep customization of scenarios to match your specific site layouts, equipment models, and internal operational procedures, ensuring highly relevant and effective training. Facilitate's tools are specifically designed to allow you to create content which is 100% customized to your organization's needs.

Our worksites are often in remote locations with limited internet connectivity. Can we still use Facilitate for training?
Yes, Facilitate includes robust offline capabilities, allowing training content to be pre-downloaded and then accessed without any internet connection via VR headset. For collaborative training sessions with real-time audio and group viewing, all training experience content is downloaded before use to ensure no lag during 'live' training sessions.
What VR hardware does Facilitate support and can it function without a VR headset?

Facilitate is currently compatible with the following VR headsets: Meta Quest range, HTC Vive range including the XR Elite, and PICO range.  Additionally, we offer a Windows computer-based access for learners who cannot use a VR headset, ensuring broad accessibility.

What are our deployment options (cloud vs. on-premise) to meet our IT and security requirements?

Facilitate currently offers a cloud based deployment option (Azure), with US, UK and AUS data storage locations.  Contact us to discuss further needs such as on-premises hosting.

How do we manage users and permissions across multiple sites and devices?

Facilitate’s VR Creation Platform features centralized user management and permissions via SSO login, allowing for scalable deployment and granular control over access rights across all your sites and training devices.

How does Facilitate ensure the security of our training data and comply with industry regulations?

Facilitate is built with enterprise-grade security, and is accredited to the international standards: ISO 27001, SOC 2, and GDPR. Data encryption is ensured at rest and in transit. The platform offers flexible deployment options based on a secure cloud-based solution (Azure), with US, UK and AUS data storage locations available. Reach out to our team for more information.

How does Facilitate integrate with our existing Learning Management System (LMS) or HR platforms (e.g. SAP SuccessFactors, Cornerstone?)

The Facilitate VR Creation Platform is designed for seamless integration with major LMS and HR platforms through the two major industry-standard protocols, SCORM and xAPI. This allows for learner data synchronization and tracking.

What kind of analytics and reporting are available for compliance and performance tracking?

Facilitate provides data on content access, learner attempts, completion rates, time spent in content/each scene, pass/fail status, and question responses. All data is visible through an intuitive dashboard, exportable as CSV or can be sent to an LMS via xAPI or SCORM.

Does Facilitate support multi-user VR sessions for team-based training like emergency response?
Yes, Facilitate enables multi-user VR sessions, ideal for collaborative or team-based training scenarios such as emergency response drills, allowing learners to interact within a shared virtual environment. Learners can communicate in real-time in a virtual classroom and collaboratively view the same content.
Can instructors provide real-time guidance and feedback during VR training sessions?
Absolutely, the Facilitate VR Creation Platform offers real-time instructor oversight tools, allowing an SME to observe learners, select content, provide voice guidance, and facilitate hybrid training models (VR + live debriefing).
What if I have additional questions?

Get in touch with our team and we're happy to answer any additional questions you may have.

Ready to transform your workforce training?

Get in touch with our team to learn how you can start creating immersive and impactful VR training experiences.
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